SUPPORT ET LEGAL
Questions et conditions.
Tout ce qu'il faut savoir sur TJFit.
Infos legales
FAQ, conditions utilisateur, coach et confidentialite.
Questions frequentes
What is TJFit?
TJFit is a premium fitness transformation platform offering complete 12-week training programs and diet systems, structured like a real coach plan for both home and gym.
How do I get started for free?
Create a free account and instantly access two complete training programs and two full diet plans — no credit card required.
What is the difference between free and paid programs?
Free programs are 4-week foundation starters. Paid programs are full 12-week systems with advanced progression, more exercises, and complete weekly detail.
How do the diet plans work?
Each plan provides daily meals with ingredients, calories, macros, and simple prep instructions. Weekly calorie adjustments are built in for progression.
Can I switch programs?
Yes. Any program you have purchased is accessible from your dashboard at any time.
How does messaging work?
TJFit messaging is username-based — no phone numbers or emails shared. Message coaches or other users directly on the platform.
How do I become a coach?
Apply through the Find a Coach section. Once approved by TJFit, you must accept the Coach Terms before accessing coach features.
What payment methods are accepted?
All major credit and debit cards, via our secure payment partner Paddle.
Is my data private?
Yes. Your personal data is never sold or shared. See our Privacy Policy below for full details.
How do I delete my account?
Go to Profile → Settings → Delete Account. All personal data is removed within 30 days.
How do I contact support?
Email support@tjfit.com or use the form at the bottom of this page.
Conditions d'utilisation
En utilisant TJFit vous acceptez :
1. Eligibilite — 16 ans minimum.
2. Compte — vous assurez la securite de votre compte.
3. Usage — pas de harcelement, contenu nuisible ou acces non autorise aux donnees d'autrui.
4. Achats — Les paiements sont traités par Paddle en tant que Merchant of Record. Vous avez droit à un remboursement complet si vous en faites la demande dans les 14 jours suivant l'achat via paddle.net.
5. Contenu — a titre informatif ; consultez un professionnel de sante avant de commencer.
6. Resiliation — suspension possible en cas de violation.
Conditions des coachs
Les coachs doivent accepter ces conditions avant d'acceder aux outils.
Responsabilites du coach
You confirm that you are qualified to provide fitness, nutrition, or related guidance in your jurisdiction, maintain any required certifications, and comply with applicable laws and professional standards.
You are solely responsible for the safety and suitability of programming you prescribe; TJFit does not verify medical clearance or supervise live sessions.
Qualite du contenu
Programs, PDFs, and media you upload must be accurate, original, or properly licensed. Misleading claims, plagiarized material, or unsafe protocols are prohibited.
You grant TJFit a non-exclusive license to host, process, translate where applicable, and display your content to end users who are entitled to access it through the platform.
Communication avec les clients
Communications with students must be professional, respectful, and appropriate. Do not solicit minors, send unsolicited marketing outside platform norms, or request payment off-platform to evade fees.
Respond within a reasonable timeframe when using TJFit messaging. You remain the responsible party for coaching decisions; the platform provides tooling only.
Regles et conduite sur la plateforme
You will not harass, discriminate, doxx, spam, scrape, reverse engineer, or attempt to breach security. You will not circumvent billing, referrals, or access controls.
You will follow community guidelines, respect intellectual property, and cooperate with lawful requests from TJFit operations.
Consequences en cas de violation
Violations may result in content removal, feature suspension, account termination, withholding of payouts where permitted, and referral to authorities if required.
TJFit may audit activity patterns to protect members. Repeated or severe breaches can lead to permanent removal from the coach program.
Acceptation et mises a jour
By accepting, you acknowledge that you have read these terms and agree to be bound by the current version.
When COACH_TERMS_VERSION changes, you must accept again before coach tools remain available. Continued use after acceptance constitutes agreement to the new version.
Politique de confidentialite
1. Donnees : nom, email, preferences fitness, usage des programmes. Pas de numeros de carte (Paddle).
2. Usage : fournir et ameliorer TJFit ; notifications de compte. Pas de revente de donnees.
3. Stockage : Supabase sur serveurs chiffres.
4. Droits : export ou suppression sur demande. support@tjfit.com
5. Cookies : authentification uniquement ; pas de pub.