SOPORTE Y LEGAL
Preguntas y terminos.
Todo lo que necesitas saber sobre TJFit.
Legal y soporte
FAQ, terminos de usuario, coach y privacidad.
Preguntas frecuentes
What is TJFit?
TJFit is a premium fitness transformation platform offering complete 12-week training programs and diet systems, structured like a real coach plan for both home and gym.
How do I get started for free?
Create a free account and instantly access two complete training programs and two full diet plans — no credit card required.
What is the difference between free and paid programs?
Free programs are 4-week foundation starters. Paid programs are full 12-week systems with advanced progression, more exercises, and complete weekly detail.
How do the diet plans work?
Each plan provides daily meals with ingredients, calories, macros, and simple prep instructions. Weekly calorie adjustments are built in for progression.
Can I switch programs?
Yes. Any program you have purchased is accessible from your dashboard at any time.
How does messaging work?
TJFit messaging is username-based — no phone numbers or emails shared. Message coaches or other users directly on the platform.
How do I become a coach?
Apply through the Find a Coach section. Once approved by TJFit, you must accept the Coach Terms before accessing coach features.
What payment methods are accepted?
All major credit and debit cards, via our secure payment partner Paddle.
Is my data private?
Yes. Your personal data is never sold or shared. See our Privacy Policy below for full details.
How do I delete my account?
Go to Profile → Settings → Delete Account. All personal data is removed within 30 days.
How do I contact support?
Email support@tjfit.com or use the form at the bottom of this page.
Terminos de servicio del usuario
Al usar TJFit aceptas lo siguiente:
1. Elegibilidad — debes tener 16 años o más.
2. Cuenta — eres responsable de la seguridad de tu cuenta.
3. Uso aceptable — no acosar, no contenido dañino ni acceso no autorizado a datos ajenos.
4. Compras — Los pagos son procesados por Paddle como Merchant of Record. Tienes derecho a un reembolso completo si lo solicitas dentro de los 14 días de la compra a través de paddle.net.
5. Contenido — informativo; consulta a un profesional de salud antes de empezar.
6. Terminacion — TJFit puede suspender cuentas que incumplan.
Terminos de servicio para coaches
Los coaches deben aceptar estos terminos antes de usar las herramientas.
Responsabilidades del coach
You confirm that you are qualified to provide fitness, nutrition, or related guidance in your jurisdiction, maintain any required certifications, and comply with applicable laws and professional standards.
You are solely responsible for the safety and suitability of programming you prescribe; TJFit does not verify medical clearance or supervise live sessions.
Calidad del contenido
Programs, PDFs, and media you upload must be accurate, original, or properly licensed. Misleading claims, plagiarized material, or unsafe protocols are prohibited.
You grant TJFit a non-exclusive license to host, process, translate where applicable, and display your content to end users who are entitled to access it through the platform.
Comunicacion con alumnos
Communications with students must be professional, respectful, and appropriate. Do not solicit minors, send unsolicited marketing outside platform norms, or request payment off-platform to evade fees.
Respond within a reasonable timeframe when using TJFit messaging. You remain the responsible party for coaching decisions; the platform provides tooling only.
Reglas y conducta
You will not harass, discriminate, doxx, spam, scrape, reverse engineer, or attempt to breach security. You will not circumvent billing, referrals, or access controls.
You will follow community guidelines, respect intellectual property, and cooperate with lawful requests from TJFit operations.
Consecuencias por incumplimiento
Violations may result in content removal, feature suspension, account termination, withholding of payouts where permitted, and referral to authorities if required.
TJFit may audit activity patterns to protect members. Repeated or severe breaches can lead to permanent removal from the coach program.
Aceptacion y cambios
By accepting, you acknowledge that you have read these terms and agree to be bound by the current version.
When COACH_TERMS_VERSION changes, you must accept again before coach tools remain available. Continued use after acceptance constitutes agreement to the new version.
Politica de privacidad
1. Datos: nombre, email, preferencias de fitness y uso de programas. No recopilamos datos de tarjeta (Paddle).
2. Uso: operar y mejorar TJFit; notificaciones de cuenta. No vendemos datos.
3. Almacenamiento: Supabase en servidores cifrados.
4. Derechos: exportacion o borrado bajo solicitud. support@tjfit.com
5. Cookies: solo autenticacion; sin cookies publicitarias.